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Privacy and Cookies Policy

Privacy and Cookies Policy

Updated in
06/06/2024

Our Privacy Policy

At Living Events we recognize that earning and retaining your trust is one of the most important things we do as a company.

Protecting your privacy is a responsibility we take seriously. We have created this Privacy Policy to help you understand how Living Events collects, uses and seeks to protect the Personal Information (as defined below) that you provide to us on our websites and via email.

This Privacy Policy does not address, and we are not responsible for, the privacy, information or other practices of any third parties, including any third-party distribution partners or suppliers, and third parties that operate any website to which our websites link. By downloading, accessing or using our websites or providing information to us on our websites, you agree to the terms and conditions of this Privacy Policy.

 

What information do we collect?

We collect two types of information on our websites, via email and through our service providers and distribution partners

  • Personal Information – information that identifies you personally, such as your name and email address.
  • Other Information – information that does not identify you personally, such as gender, country of residence and other demographic information.
  • Event Information – date, time, location, number of guests, type of event, preferences and special requests.

When you access Living Events, our web server automatically recognizes and collects your IP address, which is assigned by your Internet Service Provider and does not identify you personally. To help us analyze the use of our websites and related services and to send you more relevant communications, we also collect and track Other Information such as your website searches.

We will also use cookies (as discussed below) to collect information about the performance and usability of our websites.

 

Cookies and our use of them

Cookies are pieces of information stored by your web browser on your computer's hard drive for record keeping purposes. Cookies only identify your computer; they do not identify you personally.

First-Party Cookies: at Living Events we use cookies to store your preferences, to collect information about how you visit and access our websites and to adapt our web pages to your needs. We also use cookies to analyze and measure the effectiveness of our email communications, website offers and features, and advertisements.

Most browsers allow you to disable cookies; however, your deactivation will limit your use of our websites.

To find out more about setting cookies in your browser, see the appropriate link:

  • Internet Explorer: http://windows.microsoft.com/pt-br/windows/cookies-faq#1TC=windows-7
  • Firefox: https://support.mozilla.org/pt-BR/kb/cookies-informacoes-armazenadas-por-sites-em-seu-c
  • Chrome: https://support.google.com/chrome/answer/95647?hl=pt-BR&p=cpn_cookies
  • Safari: https://support.apple.com/pt-pt/guide/safari/sfri11471/mac

Third-Party Cookies: We also use third-party advertising companies to serve ads while you are visiting our sites, and we allow those companies to place and access their own cookies on your computer in the course of serving ads. Such advertisers do not have access to the information we collect through Living Events cookies. Other companies' use of their cookies is subject to their own privacy policies and not ours.

 

How we use and disclose your Personal Information

We use your Personal Information in the following ways:

  • To provide you with the requested information about our services, to contact you about your event and to plan and execute it in accordance with your instructions.
  • To send you email marketing messages and information.
  • To measure and track demographic details about our customers.
  • To target content on our website that most closely matches your interests.
  • To target appropriate content and email marketing messages that best match your interests.

You may also choose to access third-party social networks and services through Living Events (such as Facebook, Instagram and Twitter). When you do so, you are sharing information with these sites, and the information you share is governed by their privacy policies.

We will also share your Personal Information with third parties engaged to provide us with marketing and data reporting services who are bound by an obligation of confidentiality and with other third party marketing partners.

We currently collaborate with several third-party online partners to help manage and optimize our internet communications and business. We use the services of third-party marketing companies to help us measure the effectiveness of our advertising and how visitors use our website. To do this, we use web beacons and cookies provided by such marketing companies in conjunction with our websites. The information we collect helps us learn things like which pages are most attractive to our visitors, which of our products are of most interest to our customers, and what types of offers our customers like to see.

We may also use or disclose Personal Information when we believe it is necessary or appropriate:

  • in accordance with applicable legislation, including laws outside the country of residence;
  • to comply with legal processes;
  • to respond to requests from public and/or government authorities, including public and/or government authorities outside your country of residence;
  • to exercise our terms and conditions;
  • to protect our operations or those of our affiliates;
  • to protect the rights, privacy, safety or property of us or our affiliates, you or others;
  • to allow us to search for available remedies or limit damages sustained by us.

We may use and disclose Other Information for any purpose. In some cases, we may combine Other Information with Personal Information (combine your name with your geographic location). If we combine Other Information with Personal Information, the combined information will be treated by us as Personal Information as long as it was combined in this way.

 

Email communications you can expect to receive from Living Events

We may send you marketing emails with information about Living Events service opportunities and news, among other special promotions that we think you will find interesting or informative. We will provide you with choices regarding the use of your Personal Information for marketing purposes. If you are no longer interested in receiving future email marketing communications from Living Events, there are two options for you to opt out of receiving future correspondence:

  • You can unsubscribe at any time by following the instructions and link included in each marketing email message we send;
  • You can send an email to [email protected] and request that you unsubscribe, including your name, email address and the word unsubscribe in the subject or body of the message.

Please note that even if you opt out of receiving future marketing communications from Living Events, we will continue to send you emails relating to administrative information such as changes to our terms, conditions and policies.

 

Our storage and security measures

At Living Events, we seek to maintain the integrity and security of your Personal Information.

We adopt industry standard encryption protocols when receiving and transferring Personal Information. In fact, when you send us your Personal Information over the internet, we first ask you to establish a "secure session" using an SSL (Secure Socket) connection. Layer ).

We seek to store your Personal Information in secure operating environments that are not accessible to the general public and have security measures in place at our physical facilities to protect against the loss, misuse or alteration of your Personal Information by our employees or third parties.

However, no data transmission over the Internet or data storage environment can be guaranteed to be 100% secure; therefore, we cannot provide an absolute guarantee that the information you provide to us will be secure at all times. Living Events will not be responsible for events arising from unauthorized access to your Personal Information. Living Events will depend on you to inform us if you are experiencing any unusual events that may indicate a breach in the security of your information. We will then seek to investigate whether the security breach was related to data transmissions to or from Living Events and advise what steps can be taken and have been taken to help rectify the issue. Additional actions may be required, such as reporting incidents to the police or other appropriate authorities.

 

Changes to our Privacy Policy

We know that our business will continue to develop as we introduce new products and, as such, this Privacy Policy may be revised from time to time.

Living Events reserves the right to change this Privacy Policy by sharing the changes on its website.

 

Contact

To correct or update any other Personal Information or if you have questions about Living Events' Privacy Policy, please email our Privacy Officer at [email protected].

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[email protected] (+351) 22 832 0992

(Call to portuguese landline)

Grupo Living Tours
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Grupo Living Tours Activities and Team Building M.I.C.E Venues Full Service Online Events Tailor-made Testimonials
Links Úteis
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About Us Magazine - Blog Privacy and Cookies Policy Terms and Conditions Contacts RGPC and MENAC Complaint book Reporting Channel
Contactos
Chevron down
[email protected] (+351) 22 832 0992

(Call to portuguese landline)

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